Yale researchers learned that hospitals in the top 5% and bottom 5% of heart care didn't have many differences in treatment protocols but had gaps in "strong organizational culture" and approaches to quality improvement. Top-performing hospitals had lower nurse turnover rates, used mistakes as a learning experience, and valued the opinions of nurses and other staff, according to the study in the Annals of Internal Medicine. The Wall Street Journal/Health Blog (3/15), Nurse.com (3/15)
Oh My!! What a surprise that a hospital that values their nurses and their opinions AND has low turnovers in staff, actually is a TOP-performing hospital. Nursing satisfaction is important...May be one day these places that under-value their staff will not need the Game CLUE to actually get one...
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